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plusnet Email sent form mobile phone Help

Lurker
Grafter
Posts: 1,867
Registered: ‎23-10-2008

Re: plusnet Email sent form mobile phone Help

Were they as helpful as the Three web help pages?
As in,  "not very"?
MisterW
Superuser
Superuser
Posts: 14,572
Thanks: 5,408
Fixes: 385
Registered: ‎30-07-2007

Re: plusnet Email sent form mobile phone Help

Quote
Three used to allow you to send email through email servers running on port 25 through their Mobile Broadband, then it suddenly stopped working a few weeks back

I wasn't imagining it then!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Re: plusnet Email sent form mobile phone Help

Quote from: MrC
Tah-dah.....
OK, just found the following info on t'web which someone winkled out of 3 support.
Change the smtp server to smtp-mbb.three.co.uk as this one doesn't  rewrite addresses on the fly in the same way that smtp.three.co.uk does. I assume that smtp.three.co.uk is solely for 3's own email service and that smtp-mbb.three.co.uk is for evryone else (mbb == mobile broadband?). Note: normally email sent through smtp.three.co.uk doesn't get counted against your data allowance; I'm not sure if this is true for smtp-mbb.three.co.uk so you might want to experiment before sending large attachments.
I can now send email from a 3 mobile with the from and reply-to headers set to whatever I want - yippee!
Mike

Thanks for the help, its now working through three's servers, although i haventy tried it on the phone +laptop liknk yet
Surfer
Grafter
Posts: 289
Thanks: 8
Registered: ‎11-06-2008

Re: plusnet Email sent form mobile phone Help

Thanks guys.  I used the mbb smtp and it now works.  I wish that Three would get their act together.  I am very tempted to pay £50 and get out of the contract however will I be better off with another provider.  I use a 3 Huawei modem connected to my laptop when away from home.  Is there a really good mobile broadband network that does not drop the connection every 10 minutes even when you are in a good coverage area?
newcimal
Newbie
Posts: 5
Registered: ‎11-07-2009

Re: plusnet Email sent form mobile phone Help

I’ve had the same problem although I’m with orange not 3
Use ure network smtp to send and ure plusnet to receive emails
This I’ve done and it works
regards
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: plusnet Email sent form mobile phone Help

Quote from: Surfer
I use a 3 Huawei modem connected to my laptop when away from home.  Is there a really good mobile broadband network that does not drop the connection every 10 minutes even when you are in a good coverage area?

Have just got a Vodafone Huawei USB modem which seems to work quite well.  Once it is connected it stays connected.
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: plusnet Email sent form mobile phone Help

Drat.  Just to prove me wrong, the connection kept dropping out tonight.  Signal kept going from 3.5G to GPRS to nothing.  Internet was virtually unusable.