plusnet 2704n router broadband red light

[#1]

Hi all, got a new plusnet 2704n router on Friday. This morning I got a email to say the broadband is ready to work. Since Sunday evening, the broadband light is on a constant red and the router settings say the DSL is down. Any help? 

[#2]

Hi @hollinscentre

I've raised a ticket for you here which should help you get online.

Could you take a look and let me know how you get on?

Best wishes

Dave