outlook express with xp
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outlook express with xp
17-02-2008 9:20 AM
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i am having a spot or bother using O E for my e mail. If i try to sent from my plusnet address to another plusnet address it puts up an error. If i send it to another account such as Hotmail or AOL, it works fine. Any ideas? im STUCK
Thanks
craig p
Re: outlook express with xp
17-02-2008 9:46 AM
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Are you sure the destination email address is correct i.e. you are using @username.plus.com and not .net?
Re: outlook express with xp
17-02-2008 11:29 AM
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yes the address is correct and i will paste the error when i get back to my own pc.
thanks
Re: outlook express with xp
02-03-2008 9:27 PM
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I still dont know what this all means,
any help would be most welcome
thanks
P
Re: outlook express with xp
02-03-2008 9:37 PM
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Could you post the server details on OE for that mail account?
The chances are there's something a bit dodge in there ... mine says "POP Server mail.plus.net" "SMTP Server relay.plus.net"
I suspect your SMTP server is setup wrong?
paul
Re: outlook express with xp
02-03-2008 9:39 PM
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Agh...Paul got in before me
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: outlook express with xp
02-03-2008 9:41 PM
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ive already re set my email account settings for that email. im totaly stumped. I
Re: outlook express with xp
02-03-2008 9:48 PM
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Re: outlook express with xp
02-03-2008 9:50 PM
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OP Have you raised a ticket?
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: outlook express with xp
02-03-2008 9:54 PM
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Re: outlook express with xp
02-03-2008 11:23 PM
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Firstly, as others have said, check that, if you're connected via a PlusNet line, that you're using relay.plus.net as the outgoing erver.
If you have it may be that you have the box ticked to use a secure connection.
Try the following and see if you still get an error:
Open OE and click Tools
Then click on Accounts
Then click on your PlusNet account and click Properties
Then click on the Advanced tab
On this screen remove the tick, if present, from the boxes "This Server Requires a Secure Connection (SSL)" for both Outgoing mail (SMTP) and Incoming mail.
Remember that if you're connecting through another provider, you'll need to use their outgoing server or add your user name and password to PlusNet's outgoing server (relay.plus.net).
To add your user name and password:
Open OE and click Tools
Then click on Accounts
Then click on your PlusNet account and click Properties
Then click on the Servers tab
Under outgoing mail server tick "My server Requires Authentication" then click settings.
On the next screen tick the "log in using" box and enter your PlusNet username and password (the same as for the member centre login) and tick the "remember password" box.
Click OK
Remember - don't tick any boxes that say "Log In Using Secure Password Authentication".
Re: outlook express with xp
02-03-2008 11:25 PM
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