not sure what else to do
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- Re: not sure what else to do
not sure what else to do
03-08-2015 9:01 AM
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I notice there is some
Planned BT Broadband Network Maintenance - Week commencing 3rd August 2015
01/08/2015 @ 14:29
When is this work happening?
Overnight throughout the week.
What does it affect?
Broadband connectivity.
How long will it take?
Up to six hours each time.
What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
3rd August
Bracknell, Gloucester, Ipswich, Milton Keynes, Herne Bay, Leamington, Newcastle, Colindale, Manchester Chorlton, Ryde, Isle of Wight, Stafford Walton, Locks Heath, Birmingham.
4th August
Kingswood, Bristol, Wilmslow, Manchester, East Manchester, Worthing Central, Faraday, Muswell Hill, Colindale, Bristol West, Cardiff, Great Barr, Birmingham, Dumfries, Newcastle.
5th August
Darlington, Doncaster DON, Irvine Bourtree, Southbank, Belfast Ormeau, Bradwell Abbey, Chipping Sodbury, Christchurch, Edinburgh, Fountainbridge, Hastings.
6th August
Birmingham Kings Norton, Letchworth Herts, Liverpool Widness, London Barking, London Redhill, Manchester Bury, Leamington Spa, London Upton Park, Northampton, Northwich Cheshire.
7th August
Birmingham Wednesbury, Leicester Fox, London Bexley Heath, London Bishopsgate, London Hayes North, Manchester Longford.
Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.
Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.
Kind regards,
Chris Parr
Customer Relations
is this linked to the issues we have been having lately?
and any tips on how to fix being disconnected while trying to stay logged into a virtual world such as second life?
Re: not sure what else to do
03-08-2015 11:43 AM
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The line has dropped a few times:
Are you connected over wired or wireless?
Re: not sure what else to do
03-08-2015 11:57 AM
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we are connected via wire (ethernet) and we are being disconnected from the virtual world second life and other online games all the time, on and off not 100% sure what time of day so i would say anytime of day and/or night
dick:quote
Re: not sure what else to do
03-08-2015 8:42 PM
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Maybe if you had put something relevant in the thread title other gamers would read it?
Not sure why its not in the Gaming forum unless you have a problem with the landline phone and "normal" internet use.
Are you on a static IP I believe they are not available on all plusnet packages and I thought were more or less
essential for online gaming. My belief is that if you are on a dynamic IP if server becomes congested you can be moved to another server
and reconnected which for normal work may be ok but maybe not for your type of game?
Read the Stickies at the top of the page? http://community.plus.net/forum/index.php/topic,119921.0.html
Perhaps if you could run "Routerstats" for a while it would give some indication of when the drops were and hence a clue as to what what might cause it.
Do the usual checks for " noise" I am currently rebuilding an old PC and it and the monitor are plugged into the same
outlet as the freezer -PC is just on test doing nothing and goes into sleep every so often then when the freezer goes on the PC
emits a loud beep and comes out of sleep. Have to fix that before bed LOL
If the router was in the same socket as the freezer guess I might have a few drops.
Re: not sure what else to do
05-08-2015 9:19 AM
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Your line has become banded due to the drops.
I'd recommend working through our troubleshooter here
https://faults.plus.net
Re: not sure what else to do
06-08-2015 3:45 PM
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Re: not sure what else to do
06-08-2015 3:49 PM
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Re: not sure what else to do
06-08-2015 4:15 PM
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and cedlor i am pretty new to the forum only posting a few times here i had no idea there was a game forum i just saw help and support and thought this was the right place at the end of the day help and support is what is needed here as we are not sure what is going on with our internet speeds and unlimited broadband etc and it is not just online gaming it feels like dial up when looking at emails and social media sites pictures take some time to come down the pipes and it is just like dial up which is funny first few times but after a while it feels like watching paint dry we have tried the trouble shoot maybe worth another shoot idk it feels like a lost cause sometimes...
Re: not sure what else to do
06-08-2015 6:29 PM
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David
Re: not sure what else to do
11-08-2015 3:13 AM
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Re: not sure what else to do
11-08-2015 9:26 AM
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Re: not sure what else to do
11-08-2015 9:30 AM
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Re: not sure what else to do
11-08-2015 9:40 PM
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Re: not sure what else to do
12-08-2015 12:32 PM
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If you've been through all the testing the faults troubleshooter asked you to do then we really need to get an engineer booked. Can you update the ticket with your availability?
Re: not sure what else to do
12-08-2015 4:08 PM
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