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no email

jacquie
Newbie
Posts: 4
Registered: 31-07-2009

no email


Hi All,
I have been having problems receiving emails over the last couple of days.
I can send ok.  I have not made any changes to the settings or the pc.
Is anybody else having problems?
I have sent a question to support last night but as yet I have not received a reply.
TIA  Jacquie
6 REPLIES
Moderator
Moderator
Posts: 18,499
Thanks: 1,797
Fixes: 221
Registered: 11-01-2008

Re: no email

Welcome to the forums Smiley
Are you getting any errors when trying to get your mail, if so can you post it here, or is it that mails aren't getting as far as your inbox?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

jacquie
Newbie
Posts: 4
Registered: 31-07-2009

Re: no email


Thanks for your welcome and reply.
They are not getting to my inbox
Moderator
Moderator
Posts: 18,499
Thanks: 1,797
Fixes: 221
Registered: 11-01-2008

Re: no email

Have you sent yourself a test email?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

jacquie
Newbie
Posts: 4
Registered: 31-07-2009

Re: no email


Yes I have sent quite a few to myself.  Smiley
I have sent to others without any problems.
Moderator
Moderator
Posts: 18,499
Thanks: 1,797
Fixes: 221
Registered: 11-01-2008

Re: no email

have you looked on the webmail to check if you can see them?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

jacquie
Newbie
Posts: 4
Registered: 31-07-2009

Re: no email


I have and I can't see them there either Sad
I have just got a reply form support who can't see nothing wrong.
Probably something I am doing or not doing, i expect Roll eyes