Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
new router
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: new router
new router
20-04-2014 6:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi can anyone advise on a replacement router I have plus nets Technicolor TG582n FTTC router iam having to restart it because of disconnections so I would like to replace it with another.
Message 1 of 7
(1,329 Views)
6 REPLIES 6
Re: new router
20-04-2014 6:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you be a little more explicit
Is it disconnections from the broadband - the modem loses connection
Is it disconnections from the internet - the modem stays in sync but the router loses the connection to the modem.
Is the loss of connection between the router and the PC and, if so, is it connected wired or wireless
Is it disconnections from the broadband - the modem loses connection
Is it disconnections from the internet - the modem stays in sync but the router loses the connection to the modem.
Is the loss of connection between the router and the PC and, if so, is it connected wired or wireless
Message 2 of 7
(511 Views)
Re: new router
24-04-2014 1:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi desktop pc cabled also all wireless connection drop on several laptops and phones,this happens two or three times a week and restarting the router is the fix, many thanks for the reply and sorry for the delayed reply.
Message 3 of 7
(511 Views)
Re: new router
24-04-2014 4:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi baccini,
Sorry to hear you're having disconnections!
How long has this been happening? I can see that you've had the router for about a year and a half.
Have you tried a factory reset? If this doesn't make a difference then we could send you a replacement router at the cost of £5.99 for the Postage and Packaging.
Sorry to hear you're having disconnections!
How long has this been happening? I can see that you've had the router for about a year and a half.
Have you tried a factory reset? If this doesn't make a difference then we could send you a replacement router at the cost of £5.99 for the Postage and Packaging.
Message 4 of 7
(511 Views)
Re: new router
24-04-2014 11:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi that would be great its been on and off now for some time.i have done a few resets
Message 5 of 7
(511 Views)
Re: new router
25-04-2014 9:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi baccini,
I've taken a look at your connection and I'm not seeing as many reboots as I thought I would.
<img src="http://community.plus.net/visualradius/generated/image13984153291270.png"/>
Is it just the Wireless that drops or do you lose connection on the Wired PC too? Although your router is a year and a half old, it's unlikely that it's just become faulty. It might be worth changing your Wireless Channel is the drop doesn't affect the Wired Connection.
I've taken a look at your connection and I'm not seeing as many reboots as I thought I would.
<img src="http://community.plus.net/visualradius/generated/image13984153291270.png"/>
Is it just the Wireless that drops or do you lose connection on the Wired PC too? Although your router is a year and a half old, it's unlikely that it's just become faulty. It might be worth changing your Wireless Channel is the drop doesn't affect the Wired Connection.
Message 6 of 7
(511 Views)
Re: new router
26-04-2014 11:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi the wired connection drops as well, I've changed the wireless band a couple of times .It's been about a week now without any connection errors I will give it some more time to see if it settles down. thanks for your help.
Message 7 of 7
(511 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page