new premium service stuck at fixed 2272 / 288
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- Re: new premium service stuck at fixed 2272 / 288
new premium service stuck at fixed 2272 / 288
01-12-2009 10:14 PM
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I've just got a new Plusnet Premium service and everything's gone smoothly so far except that I seem to be stuck at a fixed 2MB rate. It always syncs at exactly 2272 down, 288 up even though the PN profile is 7150.
Can anyone tell me if this is right? It hasn't been 10 days yet, but this doesn't seem right.
Thanks.
Here are the BT test results:
Download speedachieved during the test was - 1681 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2272 Kbps(DOWN-STREAM), 288 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Here are the router stats:
Link Information
Uptime: 0 days, 2:42:03
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 288 / 2,272
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.0 / 11.0
Line Attenuation (Up/Down) [dB]: 5.0 / 7.0
SN Margin (Up/Down) [dB]: 27.0 / 29.5
Vendor ID (Local/Remote): TMMB / P
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Re: new premium service stuck at fixed 2272 / 288
01-12-2009 10:20 PM
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http://community.plus.net/forum/index.php/topic,79576.448.html
Re: new premium service stuck at fixed 2272 / 288
01-12-2009 10:27 PM
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@spark3, I'm taking a look at your account now.
Re: new premium service stuck at fixed 2272 / 288
01-12-2009 10:30 PM
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We're going to need to see how it plays out over the 10 days (we can't raise a fault 'til after then anyway).
Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:01 PM
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Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:07 PM
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Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:10 PM
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Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:14 PM
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Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:29 PM
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Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:32 PM
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I'll see what I can do tomorrow, don't get your hopes up though.
Re: new premium service stuck at fixed 2272 / 288
01-12-2009 11:42 PM
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The 10 days is fair enough for iffy lines not performing as they might, or for the IP Profile not corresponding to the sync speed, but this looks like something very different.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: new premium service stuck at fixed 2272 / 288
02-12-2009 9:43 AM
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Re: new premium service stuck at fixed 2272 / 288
02-12-2009 10:30 AM
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Download speedachieved during the test was - 5790 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Re: new premium service stuck at fixed 2272 / 288
02-12-2009 11:23 AM
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