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new order without router?

scoobydoo1
Grafter
Posts: 116
Registered: 23-03-2013

new order without router?

hi ive just ordered plusnet unlimited broadband, I decided not to get a router with them,
my question is do plusnet send me the log in details by post (for the router) like password to connect to wifi when at home etc
or do I need to contact plusnet to request these?
or are they in my account already somewhere?
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: new order without router?

We'll provide the details of your broadband connection details, however if you're not taking our router then connecting to the wifi after that would be a case of following the router instructions.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 26,637
Thanks: 868
Fixes: 10
Registered: 10-04-2007

Re: new order without router?

What router are you planning to use?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
scoobydoo1
Grafter
Posts: 116
Registered: 23-03-2013

Re: new order without router?

thanks for quick reply yes I have (about a year old) router from plusnet, you say you will provide the details, how is this done , by email? or by post?
Community Veteran
Posts: 26,637
Thanks: 868
Fixes: 10
Registered: 10-04-2007

Re: new order without router?

The wifi connection details and the password to access the router will not change from when you used it before (they are on the bottom of the router).
The connection details will be username@plusdsl.net using the password you use to log in to the members centre.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: new order without router?

They can also be seen here: http://www.plus.net/support/broadband/hardware/broadband-connection-settings.shtml
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff