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new fibre install

erasure
Newbie
Posts: 2
Registered: 31-07-2014

new fibre install

I have just had my fibre optic installed I was told by the engineer I am getting about 40 megs when he plugged his machine in the wall ,but now both modems are connected its only about 12 meg ? my broadband has been running for about 1 hour ,will my speed gradually increase of the next 10 days , my modem is in the hallway and my wireless adapter in my pc the other end of the house is showing only 1 bar but surely this cant be the reason?  I am from Monmouth and the green box is about 600 yds away .
 
3 REPLIES
erasure
Newbie
Posts: 2
Registered: 31-07-2014

Re: new fibre install

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: new fibre install

It can indeed
If you do the BT speedtest then Further diagnostics what does it say http://speedtest.btwholesale.com/
Also what is the current line speed from https://portal.plus.net/my.html?action=data_transfer_speed
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: new fibre install

Could you also try connecting via Ethernet at all to see how the speeds compare?
Chris Pettitt
Cloud Environments Engineer