+net line speed error

[#1]

Hi
I had a “Noise Event” on my line Sunday which caused a big drop in my BT IP Profile, it has since recovered to 6091 kbps.
However when i checked my +net line speed this morning it was still showing 0.25kbps
if it has not recovered by the time you read this could you give it a kick in the right direction please.
thanks
Mike
Roll on December 

[#2]

not answered from yesterday,

BT IP Profile for your line is - 5892 Kbps
+net Current line speed: 4 Mb
Thanks
[Moderator's note by Jim (Oldjim):  Full quote of preceding post removed, as per Forum Rules ]

[#3]

Hi bsanotrun,
I've changed the profile on our side to 5800 to allow for the BT IP profile.
Jojo

[#4]

Thanks, I promise not to fiddle with my line, and bother you again before the 12th Dec.
Mike

[#5]

Hi Mike,
A re-sync may cause a delta report to knock it down again before then, so if it does you're welcome to give us a shout to nudge it up again.
Jojo