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my fiber down load speed after 19.30 very ERRATIC SPEEDS

firebird1000
Rising Star
Posts: 105
Thanks: 6
Fixes: 1
Registered: ‎02-10-2013

Re: my fiber down load speed after 19.30 very ERRATIC SPEEDS

Angry WHEN I RING I KEEP BEING TOLD THERE IS A FAULT BUT NO ONE WHANTS TO FIND it OUT SO / I got another  fiber bt openreach router and updated  it to huawei firmware and now i am on ip  91.xxx instead off ip 87.xxx /plus i updated the plusnet router to the 10.2  firmware /let us see if it is better than bt fiber firmware Huh
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: my fiber down load speed after 19.30 very ERRATIC SPEEDS

Hi there, it looks from the fault ticket like things have improved since Sunday? Please let us know if that's not the case and we'll reopen the fault for you. Looking at your sync speed and line profiles things should be fine, but please advise if not (and if possible run the BT speed test with the different username and password in your router as advised in the fault ticket, ref. 75321147 at http://contactus.plus.net) and we'll pick things back up.