@thomas1971 wrote:
i am moving address and noticed 65 pound charge ,if this correct think I would be better moving supplier
A warm welcome to the forums.
Terminating services at your existing property will incur a service cease charge from BT Wholesale regardless of how you proceed. You might get a new provider at your new property which will connect you for nothing ... on a new contract likely to be of similar duration to a new contract with Plusnet, who as Gandalf said above, will waive the cease charge at the old property and the connection charge at the new property.
Moving suppler might not actually save you very much at all.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
