modem need's a reboot daily
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- Re: modem need's a reboot daily
modem need's a reboot daily
26-03-2012 10:14 PM
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Every so often mostly at night (9pm ish) my connection goes from being a solid 18mbps to 4mbps and loads of packet-loss. After a restart this problem can be fix but then I'm left with a higher ping and 2-3 more restart can lower my ping by up to 10ms.
I was told If I have interleaving turn to fast path I could get packet-loss like this but I pluged my other modem in and it shows my line is interleved not on fast path as I requested. Could this be due to the restarts? and can i please re request fast path please.
Has anyone else had this problem and know how to stop the connection needing restarting all the time.
thanks.
Re: modem need's a reboot daily
26-03-2012 11:02 PM
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I've checked and my exchange capacity is Green so it's not that either.
Re: modem need's a reboot daily
26-03-2012 11:37 PM
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Restarting my router to gain a better ping is something Ive noticed right from the start. Reason being I had problems getting some games and VoIP to work in them. The only way around this problem I found was to use the DNZ function, the modem would become slow and unresponsive until a restart. the whole time I would have a ping test running and I also noticed the ping would be higher when the router was being problematic. Some time I need to do this after adding a game port.
Also When using DNZ thing's would be fine to start with but after I turn my computer on and off, I would be unable to connection and would have to assign a ip to my network card. Some game would only work when setup like this.
When this isn't happening things seem to be fine and after the last maintenance BT did, streaming bbci player works fine too.
I also use the plusnet guide that uses telnet to open some ports or something.
Re: modem need's a reboot daily
27-03-2012 12:46 AM
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Re: modem need's a reboot daily
27-03-2012 4:29 PM
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Edit: getting packet-loss again and going to have to do a restart of the router.
Re: modem need's a reboot daily
27-03-2012 4:56 PM
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Re: modem need's a reboot daily
27-03-2012 5:04 PM
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I'm starting to think my problem might be because I reboot my modem like 3am and sync with less noise, so when it gets to say 7pm there is a lot more electric noise. But the trace test shows more time out after the modem and I keep getting random hopes with no replay at all and some time always on the same hope
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
1 24 ms 99 ms 99 ms 192.168.1.254
2 13 ms 14 ms 12 ms lo0-central3.pcl-ag08.plus.net [195.166.130.72]
3 12 ms 12 ms 11 ms gi7-4-892.pcl-gw02.plus.net [84.93.255.51]
4 14 ms 33 ms 11 ms ae3.pcl-cr02.plus.net [195.166.129.42]
5 11 ms 12 ms 11 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 11 ms 11 ms 11 ms ae1.ptw-cr01.plus.net [195.166.129.0]
7 12 ms 11 ms 11 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
8 * * * Request timed out.
9 12 ms 12 ms 12 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
10 12 ms 11 ms 11 ms 132.185.255.134
11 11 ms 11 ms 11 ms 212.58.241.131
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
1 11 ms 99 ms 99 ms 192.168.1.254
2 36 ms 19 ms 15 ms lo0-central3.pcl-ag08.plus.net [195.166.130.72]
3 123 ms 222 ms 14 ms gi7-4-892.pcl-gw02.plus.net [84.93.255.51]
4 13 ms 13 ms 13 ms ae3.pcl-cr02.plus.net [195.166.129.42]
5 25 ms 14 ms 13 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 12 ms 12 ms 12 ms ae1.ptw-cr01.plus.net [195.166.129.0]
7 13 ms 59 ms 12 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
8 * * * Request timed out.
9 13 ms 14 ms * ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
10 13 ms 13 ms 14 ms 132.185.255.134
11 11 ms 11 ms 12 ms 212.58.241.131
Trace complete.
I haven't restarted the modem yet, it does get worse later on at night. I wasnt getting any PL while doing this test. it seems to happen in bursts.
Re: modem need's a reboot daily
27-03-2012 5:25 PM
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C:\Users\David>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
1 107 ms 199 ms 199 ms dsldevice.lan [192.168.1.254]
2 41 ms 44 ms 40 ms lo0-central1.ptw-ag02.plus.net [195.166.128.229
3 40 ms 42 ms 40 ms gi1-10-211.ptw-gw01.plus.net [84.92.6.192]
4 41 ms 40 ms 40 ms ae4.ptw-cr01.plus.net [195.166.129.36]
5 68 ms 40 ms 40 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
6 * * * Request timed out.
7 40 ms 40 ms 40 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
8 41 ms 41 ms 39 ms 132.185.255.134
9 40 ms 40 ms 39 ms 212.58.241.131
I get the same after kingston that you do, but I complete in 9 hops, I'm off the PN network at hop 5 when it takes you till hop 7, though could be the way it works, no idea, I'm sure someone who knows these things will have a look but it does look weird to me that it takes more hops for you than me (though could simply be that I'm on ptw-ag02 and you're on pcl-ag08)
Re: modem need's a reboot daily
27-03-2012 5:33 PM
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I wonder if locking the snr back up to 6db from 3 would make my line more stable? this changed after I requested interleaving turned off but seem its still on. I only seem to have faster download speeds but more errors.
Any chance I could request again for fast path?
Re: modem need's a reboot daily
28-03-2012 10:19 AM
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Re: modem need's a reboot daily
28-03-2012 11:45 AM
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I didn't get any errors before when my snr was at 6db. This changed when I ask for fast path in the first place. I'm glad I took screen shots now.
Could I request my down stream snr locked (pined) at 6db and fast path please?
Re: modem need's a reboot daily
28-03-2012 12:05 PM
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Re: modem need's a reboot daily
28-03-2012 2:46 PM
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I have set your profile to 6dB downstream SNR. This is not a permanent fix and is subject to changes depending on line stability. Your profile is currently on fast path.
Jojo
Re: modem need's a reboot daily
28-03-2012 2:55 PM
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Dose a restart or reconnect change the gateway coz it seems to lower ping sometimes?
Re: modem need's a reboot daily
28-03-2012 3:08 PM
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