<500k download speed??
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- Re: <500k download speed??
<500k download speed??
05-12-2010 1:45 PM
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Speed Test Results:-
Downstream Upstream
Today 13:34 461 kbps (57.6kB/s) 380 kbps (47.5kB/s)
Today 12:55 461 kbps (57.6kB/s) 377 kbps (47.1kB/s)
Today 09:57 462 kbps (57.8kB/s) 378 kbps (47.3kB/s)
Today 09:15 461 kbps (57.6kB/s) 380 kbps (47.5kB/s)
Today 09:12 459 kbps (57.4kB/s) 378 kbps (47.3kB/s)
Yesterday 20:35 461 kbps (57.6kB/s) 382 kbps (47.8kB/s)
Yesterday 17:31 455 kbps (56.9kB/s) 378 kbps (47.3kB/s)
Yesterday 16:44 462 kbps (57.8kB/s) 381 kbps (47.6kB/s)
Yesterday 15:08 461 kbps (57.6kB/s) 379 kbps (47.4kB/s)
Yesterday 14:42 459 kbps (57.4kB/s) 350 kbps (43.8kB/s)
Yesterday 13:39 462 kbps (57.8kB/s) 377 kbps (47.1kB/s)
Yesterday 13:30 460 kbps (57.5kB/s) 379 kbps (47.4kB/s)
Yesterday 12:46 452 kbps (56.5kB/s) 378 kbps (47.3kB/s)
Yesterday 12:42 602 kbps (75.3kB/s) 67 kbps (8.38kB/s)
Yesterday 12:32 464 kbps (58kB/s) 373 kbps (46.6kB/s)
Yesterday 10:51 445 kbps (55.6kB/s) 356 kbps (44.5kB/s)
Yesterday 10:08 463 kbps (57.9kB/s) 381 kbps (47.6kB/s)
Friday 20:20 462 kbps (57.8kB/s) 381 kbps (47.6kB/s)
Friday 15:53 463 kbps (57.9kB/s) 381 kbps (47.6kB/s)
Friday 14:46 460 kbps (57.5kB/s) 375 kbps (46.9kB/s)
Friday 07:43 377 kbps (47.1kB/s) 358 kbps (44.8kB/s)
Thursday 20:28 461 kbps (57.6kB/s) 381 kbps (47.6kB/s)
Thursday 12:52 437 kbps (54.6kB/s) 378 kbps (47.3kB/s)
Thursday 12:10 463 kbps (57.9kB/s) 378 kbps (47.3kB/s)
Thursday 11:18 445 kbps (55.6kB/s) 381 kbps (47.6kB/s)
Nov 28, 09:46 2278 kbps (285kB/s) 382 kbps (47.8kB/s)
what my router is reporting:-
Data Rate
Up Stream 448 (Kbps.)
Down Stream 2752 (Kbps.)
Operation Data Upstream Downstream
Noise Margin 19 dB 13 dB
Attenuation 30 dB 52 dB
Indicator Name Near End Indicator Far End Indicator
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction 0 4083
Fast Path CRC Error 0 0
Interleaved Path CRC Error 0 29
Loss of Signal Defect 0 ---
Fast Path HEC Error 0 0
Interleaved Path HEC Error 0 0
How, and how soon will I get mack to somewhere approaching 2Mb download?
Neil
Re: <500k download speed??
05-12-2010 2:08 PM
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Re: <500k download speed??
05-12-2010 2:52 PM
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Download speedachieved during the test was - 300 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
IP Profile for your line is - 2000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 25.56:19.85:54.6 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
And the other:-
Telephone number:
<snip>
Phone exchange:
TOTTON
Estimated line speed:
1.5 - Checked on 2009-10-29 20:40:35
Current line speed:
500
jim:green phone number removed mod:end
Re: <500k download speed??
05-12-2010 2:59 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: <500k download speed??
06-12-2010 3:18 PM
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Having just ran a line test your BT profile is 500k and your sync rate is 704k; this is the important figure as the sync rate is a lot slower than it should be. This, and a dropping connection, is the reason your IP profile has been lowered in this way. Have a look here for some tips on how to troubleshoot this issue.
Jojo
Re: <500k download speed??
06-12-2010 4:10 PM
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I'm sure that Plusnet can reset my profile though, without me waiting for 3+ days ?
As an aside - i have another telephone line supplying broadband (for work) - via BT Broadband - connected to the same exchange and this is not causing any problem at all - so why the problem with the Plusnet line?
Re: <500k download speed??
07-12-2010 2:03 PM
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Your ip profile is set by the DLM, which is a BT system and it can take 72 hours to increase (sometimes more when the increase is smaller) and not something plusnet can change, but as I said in my original post, it's the sync rate that's important. Your speed won't improve at all while your sync rate is that low. Did you follow the tips in the link I posted?
Jojo
Re: <500k download speed??
07-12-2010 3:14 PM
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Re: <500k download speed??
08-12-2010 10:47 AM
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I see we have a test router on it's way to you. Once that arrives we'll hopefully be able to pinpoint a bit more what's happening.
Jojo
Re: <500k download speed??
09-12-2010 8:39 AM
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Re: <500k download speed??
09-12-2010 11:28 AM
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sorry to hear that. Let me know when you have the test router running. Don't forget though that you're unlikely to see an instant speed increase upon installing it, it's the performance we'll be looking at.
Jojo
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