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low broadband speed

Posts: 1
Registered: ‎08-03-2015

low broadband speed

should be able to achieve 7mps and used to get close has now dropped to 1.2 mps  this happened with bt  changing provider fixed it ,
an openreach engineer visited said he had been notified of a no dialtone fault?  fitted a new box now i have no diatone and the broadband is the same contacted service online chat who said they would test it and notify me by text ....nothing
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: low broadband speed

Until the phone fault is fixed your broadband speeds will be dire to non existent
You should raise a phone fault here as he on line chat may not have done it