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linespeed fine - ftp download very slow.

jccmoon
Hooked
Posts: 5
Thanks: 1
Registered: ‎25-09-2008

linespeed fine - ftp download very slow.

Hi, i was wondering if you can help?  The telephone help cannot.  Sad
I am trying to avoid the commute for just 1 day a week - work from home.
I need to download ~500Mb to 1Gb of data to home each time.
I have had a dedicated FTP server set up for me.
Sometimes my ftp download speed is fast (300KBPS), mostly it is slow (14.7KBPS as I write) - I am using Filezilla
Concurrently, http://www.mybroadbandspeed.co.uk/ gives excellent speeds (see below)
Plusnet do not know the problem. There is no throttling on the line.  My FTP site developers say it is not their site.
VIrus checker makes no difference. No linespeed limits within filezilla. second computer same.  reboot router same.
Any ideas - i am prtty desperate?
James
Date  Download Speed  Upload Speed 
Today 22:59 5989 kbps (749kB/s) 377 kbps (47.1kB/s) Share
Today 22:35 2745 kbps (343kB/s) 381 kbps (47.6kB/s) Share
Today 22:20 2515 kbps (314kB/s) 380 kbps (47.5kB/s) Share
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: linespeed fine - ftp download very slow.

Have you looked here for the speed restrictions on FTP downloads http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: linespeed fine - ftp download very slow.

Hi, I've replied to the ticket on your account in full with all of the options available to you.