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kensfishbar: broadbad speed is only half of used to be. (customer)

kensfishbar
Dabbler
Posts: 22
Registered: 28-06-2015

kensfishbar: broadbad speed is only half of used to be. (customer)

I have also noticed that the upload speed is also only half of what I was with the other ISP and the first few days with PlusNet.    My line is definitely can do more than 1Mb up but why it is set to half meg now?
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

kensfishbar: broadbad speed is only half of used to be. (customer)

because someone pressed the wrong button when ordering it
Moderator
Moderator
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Registered: 11-01-2008

Re: kensfishbar: broadbad speed is only half of used to be. (customer)

Moderators Note.
split from other thread for better visibility.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 5,637
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Registered: 01-01-2012

Re: kensfishbar: broadbad speed is only half of used to be. (customer)

Your upload speed is uncapped as your currently syncing at 648kbps.
I can see you currently have a fault raised. We'll investigate that ASAP.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team