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is new router a problem

noelnives
Newbie
Posts: 1
Registered: 12-03-2015

is new router a problem

hi just switched to plusnet and I am getting constant slow speed less than imb could this be my router it is the only thing I cant change help please its driving me mad
2 REPLIES
ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: 06-09-2007

Re: is new router a problem

We need a bit more info before we can assist.
Have a read and post the info requested on this page in the forum http://community.plus.net/forum/index.php/topic,96155.0.html
Ian
Community Gaffer
Community Gaffer
Posts: 17,642
Thanks: 635
Fixes: 160
Registered: 05-04-2007

Re: is new router a problem


The burst of disconnections between 4 and 7pm on Saturday doesn't look great, but other than that the line seems relatively stable.

I've just tried to run a line test but it's showing that you're not currently in sync at the moment. I'd suggest finishing off the faults checker at https://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff