is new router a problem

[#1]

hi just switched to plusnet and I am getting constant slow speed less than imb could this be my router it is the only thing I cant change help please its driving me mad

[#2]

We need a bit more info before we can assist.
Have a read and post the info requested on this page in the forum http://community.plus.net/forum/index.php/topic,96155.0.html
Ian

[#3]

The burst of disconnections between 4 and 7pm on Saturday doesn't look great, but other than that the line seems relatively stable.

I've just tried to run a line test but it's showing that you're not currently in sync at the moment. I'd suggest finishing off the faults checker at https://faults.plus.net