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ip profile reset please

ngfletcher1967
Grafter
Posts: 45
Registered: ‎13-11-2014

ip profile reset please

Hi,
We have had a fault on our line since Friday which has just been fixed our ip profile is 0.5 . So instead of waiting 3 days before it goes up can you please reset to about 4 MP.
thanks
Cant believe how much we use our internet its only when you have a slow speed do you realise.  
Also can you do what you did before since I was getting great speeds.This is the thread about that
http://community.plus.net/forum/index.php/topic,141031.0.html
4 REPLIES
ngfletcher1967
Grafter
Posts: 45
Registered: ‎13-11-2014

Re: ip profile reset please

maybe that should be 5 Mp I have just connected at 5696!!
Max. DSLAM throughput kBit/s 5792 448
Min. DSLAM throughput kBit/s 5504 352
Attainable throughput kBit/s 6676 852
Current throughput kBit/s 5696 448
 
Plusnet Help Team
Plusnet Help Team
Posts: 5,814
Thanks: 561
Fixes: 213
Registered: ‎01-01-2012

Re: ip profile reset please

They're matching now.
If you log into your router and disconnect then reconnect that should sort it.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ngfletcher1967
Grafter
Posts: 45
Registered: ‎13-11-2014

Re: ip profile reset please

Brilliant Smiley Smiley Cheesy getting about 4.5mp thanks again
Plusnet Help Team
Plusnet Help Team
Posts: 5,814
Thanks: 561
Fixes: 213
Registered: ‎01-01-2012

Re: ip profile reset please

Glad to hear it's sorted.
Let us know if there's anything else we can do.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team