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internet on digital tv box

loudob
Newbie
Posts: 2
Registered: ‎12-01-2014

internet on digital tv box

anyone experienced any problems with connecting to the internet through a digital tv box? i had it working through plusnet but on a BT homehub router, but now that i've switched to the plusnet router it can't connect and says there's a problem with the connection to gateway. thanks
1 REPLY
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: internet on digital tv box

Have you tried turning the TV box off and on again? 
What IP address details does the box currently show?
Does it get an IP address automatically (by DHCP) or did you put one in manually?
If the latter, you'll need to change it to an address that starts 192.168.1.xxx