internet light red please help
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internet light red please help
01-09-2016 9:07 PM
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hi iv got the router 2407n or something like that and all the lights are green besides the internet one which is red
Re: internet light red please help
01-09-2016 10:12 PM
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Have you logged into the router (192.168.1.254 via your browser) and selected connect?
Make sure your user name and password have been entered correctly.
Re: internet light red please help
02-09-2016 12:38 AM
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yes just tried then and saying please make sure username and password right
Re: internet light red please help
02-09-2016 7:34 AM
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If you are using the correct username & password then I think you need to contact PlusNet to check that you have the correct details. The only time I had this problem was when I was trying to connect using my old Globalnet password that I forgot had been changed when moving to PlusNet.
Re: internet light red please help
02-09-2016 8:41 AM
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Yep as others have said contact Plusnet about this one. They have live chat & phone support
Full contact details at: www.plus.net/contact
Re: internet light red please help
02-09-2016 9:28 AM
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I don't think your order had completed at the time of you posting this. You should be able to get online now, though it'd require you to log in and authenticate as others have said.
Matty
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