internet keeps cutting out
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internet keeps cutting out
25-05-2013 8:45 PM
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Re: internet keeps cutting out
25-05-2013 9:20 PM
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Re: internet keeps cutting out
25-05-2013 11:24 PM
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It may take some time to get replies over the weekend, people busy and all.
Anyway, you mentioned a pop up telling you to turn off and restart the modem? Could that possibly be 'PlusNet Assist' installed on your computer? If so is the Internet connection actually down (i.e. either red LED on router or constant flashing of the 'DSL' LED)?
Other things for you to mention is the make and model of your modem & maybe what OS (eg Windows 7) you have on your computer.
Oh and don't be afraid to ask about anything you don't understand, people are here to help you if they can, not to belittle you in some way.
Re: internet keeps cutting out
26-05-2013 7:00 PM
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Regards
Re: internet keeps cutting out
26-05-2013 7:31 PM
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Re: internet keeps cutting out
26-05-2013 7:32 PM
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Re: internet keeps cutting out
26-05-2013 7:44 PM
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If you can still browse around (or surf) without problems then it might be advisable to uninstall the PlusNet Assist program, as clearly it's not assisting you much.
To do this open the Control Panel and select Uninstall Programs (or words similar to that) - then look through the list of programs for PlusNet Assist, click the Uninstall button and follow the instructions.
Re: internet keeps cutting out
26-05-2013 7:59 PM
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Re: internet keeps cutting out
26-05-2013 8:26 PM
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Re: internet keeps cutting out
26-05-2013 8:29 PM
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Re: internet keeps cutting out
26-05-2013 8:33 PM
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Re: internet keeps cutting out
26-05-2013 8:39 PM
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Re: internet keeps cutting out
26-05-2013 8:54 PM
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To do this follow the guide in the link below.
http://www.plus.net/support/broadband/hardware/technicolor-582n-wireless.shtml
Change 'Wireless Channel Selection' from Automatic to Manual. Then select a channel in the drop down list (1, 6 or 11 are best to start with).
Then it's a waiting game to see if you get the same problem as before.
Re: internet keeps cutting out
26-05-2013 9:26 PM
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Thanks for all the help as usual (at least we have fixed my clock) won't tell you happened when I tried to insert my own photo of a badger on my kitchen windowsill, it would make you
Re: internet keeps cutting out
05-06-2013 8:03 PM
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