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internet issues.

delaney54
Newbie
Posts: 2
Registered: 14-07-2009

internet issues.

My internet keeps D/C a few times a day the wifi seems to be okay  and it can take up to 5 mins to reconnect. I have tried rebooting the rooter but that does not work.
anyone got any ideas.

Anne x
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,642
Thanks: 538
Fixes: 160
Registered: 05-04-2007

Re: internet issues.

Hi Anne,
Sorry for the late reply, I've just had a quick look at your connection logs and it doesn't seem to be disconnecting too often. Are you still seeing the same issues?
If so can you run through the tests and steps at https://faults.plus.net and we'll take a look at what's going on.
Here's a visual representation of the disconnections we've seen on your line.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff