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intermittent internet drop out

AlanH1
Hooked
Posts: 7
Registered: ‎20-03-2017

intermittent internet drop out

Hello, 

 

For the last week I have had intermittent internet dropouts with lengthy outages. 

 

 

Sometimes there's an orange light on the router with a red flashing B, sometimes a blue light with a red flashing B. 

 

Some of my neighbors in the same building have also reported outages. 

 

Any ideas?

 

Thanks

 

Al

Tags (1)
1 REPLY 1
Ndegwa
Rising Star
Posts: 69
Thanks: 9
Fixes: 2
Registered: ‎18-06-2018

Re: intermittent internet drop out

Hi Alan,

Thank you for getting in contact. Since we are dealign with account specific information I have created a tciekt on your account so this issue can be looked into. You can find the ticket here.

If this post resolved your issue please click the 'This fixed my problem' button
 Lee Y
 Plusnet Help Team