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intermittent Speeds

Posts: 1
Registered: ‎16-04-2013

intermittent Speeds

Okay So i'm on fiber broadband. I've ran several speed tests and their all good and don't show any problems. However i'm getting intermittent connection drops constantly. Pages load really slow at times, Games lag intermittently, Talking to people on voice servers is a pain because it keeps breaking up.
I don't know what the cause of the problem is. It's been happening for a few days now and its becoming very irritating.
help! Sad

You are currently connected to gateway pcl-ag05.
This is located in City Lifeline House.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: intermittent Speeds

Hi ecks360,
I can see that you've started the Broadband Fault Checker, if you could complete this at our faults team can take a look over things for you and get any issues on your line resolved.
Chris Pettitt
Cloud Environments Engineer