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iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

mgillespie
Grafter
Posts: 222
Registered: 08-04-2007

iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Not sure what's going on.  Can't view iPlayer, it says it's for UK residends only.
The Plusnet gateway checker at http://usertools.plus.net/@gateway/
say this:
Sorry, records show your IP address is not from the Plusnet brand and as such, we cannot detect your gateway.
My IP address is the one it's always been.  What's going on?
9 REPLIES
mgillespie
Grafter
Posts: 222
Registered: 08-04-2007

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Traceroute says:

C:\Users\Mark>tracert -4 www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.244.71]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    31 ms    31 ms    39 ms  lo0-central10.ptn-ag01.plus.net [195.166.128.190
]
  3    30 ms    30 ms    29 ms  link4-central10.ptn-gw02.plus.net [84.93.248.134
]
  4    29 ms    29 ms    29 ms  xe-1-2-0.ptw-cr02.plus.net [212.159.1.30]
  5    29 ms    29 ms    32 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  6    42 ms    30 ms    29 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    30 ms    30 ms    31 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10    29 ms    31 ms    34 ms  132.185.255.149
11    49 ms    29 ms    29 ms  bbc-vip116.telhc.bbc.co.uk [212.58.244.71]
Trace complete.
Superuser
Superuser
Posts: 9,381
Thanks: 693
Fixes: 51
Registered: 06-04-2007

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Please could you let me know by PM what the first 3 octets of your IP address are so I can check why the Gateway Checker thinks you are not using a Plusnet IP.
David
David
mgillespie
Grafter
Posts: 222
Registered: 08-04-2007

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Done
Superuser
Superuser
Posts: 9,381
Thanks: 693
Fixes: 51
Registered: 06-04-2007

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Thanks. However the IP supplied works fine in the checker. Have you disconnected from Plusnet and reconnected to get a different IP from that you had when experiencing the problem? See PM.
David
David
bradw
Grafter
Posts: 105
Registered: 21-05-2013

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

If you go to http://whois.ninja.so/ does it list the location as 'United Kingdom'?
mgillespie
Grafter
Posts: 222
Registered: 08-04-2007

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Got to the bottom of it.  My browser (Opera 15) switched (or I accidental switched) into OffRoad data saving mode, which uses proxy servers.
My IP address in the forum posts were the clue.  They showed:  217.212.230.21  Which is Opera's servers....
Sorry about that :-)
RPMozley
Aspiring Pro
Posts: 1,116
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Ah well, at least next time when someone brings this up people will know to ask what browser they are using first.  Wink
That's RPM to you!!
mgillespie
Grafter
Posts: 222
Registered: 08-04-2007

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

Latest chrome has this now too.
bradw
Grafter
Posts: 105
Registered: 21-05-2013

Re: iPlayer suddenly thinks I am abroad, Plusnet thinks i'm not using their gateway.

It's handy for viewing the US version of Netflix at least Smiley