how to stop my contract with plusnet and mac code
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how to stop my contract with plusnet and mac code
04-10-2007 12:20 PM
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thanks
ps:how long does it normal take for plusnet to provide me with my mac code?
Re: how to stop my contract with plusnet and mac code
04-10-2007 12:31 PM
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I think PJ has hit the nail on the head with the process there. As he asks is there anything we can help with or anything causing problems that is making you want to leave?
Re: how to stop my contract with plusnet and mac code
04-10-2007 12:33 PM
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this is unlimited down loads and free wireless router hub and phone.
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=15764
Re: how to stop my contract with plusnet and mac code
04-10-2007 12:35 PM
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Quote Unlimited downloads
Ideal for downloading movies, video clips, music and enjoying online gaming. It's also great for households that have more than one computer on your broadband connection. Fair usage policy applies.
Have you seen the new products we offer? You can also get a wireless router depending on which one you choose, all you pay is the p&p.
Re: how to stop my contract with plusnet and mac code
04-10-2007 12:40 PM
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Quote from: brettking24 this is unlimited
Well, I had to dig around a helluva lot on the BT site to find it, but:
http://www.btyahoo.com/broadbandusage_holding
Quote A minority of users (around 2%) far exceed all others in terms of bandwidth demand, some using 600 GB per month. We have taken the decision to limit bandwidth available to these users at peak times.
So, 2% of their user base (not 2% of the people on "unlimited" as I read it) have their bandwidth limited.
So, they can download as much as they like on their spangly up-to-8mb line, which is probably restricted to 128k.
Unlimited != Unlimited at *any* ISP.
B.
Re: how to stop my contract with plusnet and mac code
04-10-2007 12:46 PM
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Quote BT will monitor network performance and may restrict the amount of bandwidth available to very heavy users during peak time to ensure that the majority of the customer base has a good customer experience. There will be no restriction imposed outside of these peak times.
Re: how to stop my contract with plusnet and mac code
04-10-2007 12:48 PM
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Re: how to stop my contract with plusnet and mac code
04-10-2007 1:19 PM
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Cheers.
Del
Re: how to stop my contract with plusnet and mac code
04-10-2007 1:25 PM
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Re: how to stop my contract with plusnet and mac code
04-10-2007 1:27 PM
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Re: how to stop my contract with plusnet and mac code
04-10-2007 1:29 PM
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As regards moving to BT, in my experience (and that of many of my customers) I would strongly advise against it. Their support is amongst the worst I've ever encountered (outsourced poorly trained script-bound staff in India with an absolutely dreadful record of service) and when you look closely at the costings they are more expensive than Plusnet.
Re: how to stop my contract with plusnet and mac code
04-10-2007 1:55 PM
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You should be able to find out by asking around on forums (thinkbroadband or official / unofficial isp specific forums).
Eg. If the ISP takes 8 to 10 days from signup to modem arriving and account being active, then request mac from PN on or day before PN billing date, then 20 to 22 days later signup to the new ISP. Unless something goes wrong you should be online with new ISP just as PN stop your old account.
Re: how to stop my contract with plusnet and mac code
04-10-2007 2:24 PM
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I'd really think about moving. I see different providers each day, and whilst PN are far from perfect, they are the lesser evil.
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