how do i become a plusnet phone&broadband customer please?
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how do i become a plusnet phone&broadband customer please?
on 27-06-2017 5:33 PM - last edited on 27-06-2017 5:42 PM by Mav
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how do i become a plusnet phone&broadband customer please?
i have visited the website but cannot sign up to the £19 a month offer please help
[Removed]
help!
Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.
Re: how do i become a plusnet phone&broadband customer please?
27-06-2017 5:35 PM - edited 27-06-2017 5:37 PM
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Firstly you need to remove all your private details , this is a public forum
What problems are you facing when trying to sign up online ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: how do i become a plusnet phone&broadband customer please?
27-06-2017 5:38 PM
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Hi there,
I've asked one of the moderators to remove your details from this post.
Can I ask why you're unable to signup, are you receiving any error message?
Re: how do i become a plusnet phone&broadband customer please?
27-06-2017 5:48 PM
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i cant see the £19 a month offer can you explain why it disappears from the screen please?
Re: how do i become a plusnet phone&broadband customer please?
27-06-2017 5:56 PM - edited 27-06-2017 5:57 PM
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The offer is on this page : https://www.plus.net/home-broadband/
Have you tried clearing your browser cache or using a different browser
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: how do i become a plusnet phone&broadband customer please?
28-06-2017 6:08 PM
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Re: how do i become a plusnet phone&broadband customer please?
28-06-2017 6:30 PM
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that is the offer link i'm using but as soon as i type in my postcode and fone number the offer disappears and is replaced by fibre only deals that are just as expensive as the deal i currently have
Re: how do i become a plusnet phone&broadband customer please?
28-06-2017 6:48 PM - edited 28-06-2017 6:49 PM
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You may not be in a PlusNet low cost area, depending on your exchange Market classification, the cheapest deals are only available in Market B areas. You can visit the Samknows site to check your exchange.
Re: how do i become a plusnet phone&broadband customer please?
28-06-2017 7:35 PM
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If the prices are going up when entering your address details it does sound like the response from @RealAleMadrid could be correct.
More information on high/low cost market areas can be found here: https://www.plus.net/help/broadband/broadband-prices-around-the-uk/
Apologies for any confusion this has caused.
Re: how do i become a plusnet phone&broadband customer please?
28-06-2017 7:52 PM
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i cant do it the offer runs out today and the girl on the fone wont sign me up for fone and broadband!
i have failed plus net!
Re: how do i become a plusnet phone&broadband customer please?
29-06-2017 9:51 AM - edited 29-06-2017 9:58 AM
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Hi there,
As far as I can see the offer of £18.99 is still there. Having checked this out, I'm a bit puzzled as to why you shouldn't be able to take up this offer. Leave this with me, and I'll investigate this a little further.
Anoush.
-Edit-
Having investigated further, mind if I give you a call back to discuss this?
Re: how do i become a plusnet phone&broadband customer please?
on 30-06-2017 5:06 PM - last edited on 30-06-2017 5:11 PM by Mav
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yes please call me any time you like im at home right now
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Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.
Re: how do i become a plusnet phone&broadband customer please?
on 30-06-2017 6:31 PM - last edited on 30-06-2017 6:41 PM by Mav
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[Removed]
i'm on skype right now if you cant fone?
Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.
Re: how do i become a plusnet phone&broadband customer please?
30-06-2017 6:33 PM
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Re: how do i become a plusnet phone&broadband customer please?
30-06-2017 6:34 PM
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yes tomorrow evening would be fine please do
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