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hotmail.com not loading on our pc's or ipads etc

BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

hotmail.com not loading on our pc's or ipads etc

Is anyone else having issues with hotmail.com tonight.  We cant access it via our desktops, laptops or tablets.
everything else seems to be working.

Cheers
12 REPLIES
jab1
All Star
Posts: 1,828
Thanks: 398
Fixes: 6
Registered: 24-02-2012

Re: hotmail.com not loading on our pc's or ipads etc

'Isitdownrightnow' reports the server as being 'up'.
John
BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

Re: hotmail.com not loading on our pc's or ipads etc

I have just tried it and still nothing.
Can anyone else please try www.hotmail.com ; and see what happens for me.
Cheers
jab1
All Star
Posts: 1,828
Thanks: 398
Fixes: 6
Registered: 24-02-2012

Re: hotmail.com not loading on our pc's or ipads etc

Just logged in to my (rarely used) account with no problem.
Sorry BRABUS - it must be just you. Cry
John
BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

Re: hotmail.com not loading on our pc's or ipads etc

Ok then so its just me then through this plus net account.  Cry
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: hotmail.com not loading on our pc's or ipads etc

What error message do you get?
What result do you get if you try a traceroute or ping to www.hotmail.com?
Moderator
Moderator
Posts: 26,295
Thanks: 1,394
Fixes: 72
Registered: 14-04-2007

Re: hotmail.com not loading on our pc's or ipads etc

Logged in ok.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

Re: hotmail.com not loading on our pc's or ipads etc

here are the results

ping www.hotmail.com
Pinging dispatch.kahuna.glbdns2.microsoft.com [157.55.230.252] with 32 bytes of data:
Reply from 157.55.230.252: bytes=32 time=32ms TTL=244
Reply from 157.55.230.252: bytes=32 time=29ms TTL=244
Reply from 157.55.230.252: bytes=32 time=29ms TTL=244
Reply from 157.55.230.252: bytes=32 time=29ms TTL=244
Ping statistics for 157.55.230.252:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 32ms, Average = 29ms


then the traceroute
tracert ntp.plus.net
Tracing route to ntp.plus.net [212.159.13.49]
over a maximum of 30 hops:
  1    3 ms    <1 ms    <1 ms  dsldevice.lan [192.168.1.254]
  2    17 ms    17 ms    18 ms  195.166.130.193
  3    17 ms    17 ms    17 ms  irb.13.ptw-cr02.plus.net [84.93.249.50]
  4    18 ms    17 ms    17 ms  po2.ptw-gw02.plus.net [195.166.129.39]
  5    *        *        *    Request timed out.
  6    17 ms    17 ms    17 ms  cdns01.plus.net [212.159.13.49]
Trace complete.

I hope this helps, cheers

Moderator
Moderator
Posts: 26,295
Thanks: 1,394
Fixes: 72
Registered: 14-04-2007

Re: hotmail.com not loading on our pc's or ipads etc

My results.
ping www.hotmail.com
Pinging dispatch.kahuna.glbdns2.microsoft.com [157.56.122.211] with 32 bytes of data:
Reply from 157.56.122.211: bytes=32 time=23ms TTL=243
Reply from 157.56.122.211: bytes=32 time=23ms TTL=243
Reply from 157.56.122.211: bytes=32 time=22ms TTL=243
Reply from 157.56.122.211: bytes=32 time=23ms TTL=243
Ping statistics for 157.56.122.211:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 23ms, Average = 22ms

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

Re: hotmail.com not loading on our pc's or ipads etc

here is my traceroute for www.hotmail.com


tracert www.hotmail.com
Tracing route to dispatch.kahuna.glbdns2.microsoft.com [157.55.235.51]
over a maximum of 30 hops:
  1    21 ms    <1 ms    <1 ms  dsldevice.lan [192.168.1.254]
  2    18 ms    17 ms    17 ms  195.166.130.193
  3    18 ms    18 ms    17 ms  irb.13.ptw-cr01.plus.net [84.93.249.49]
  4    17 ms    17 ms    18 ms  igblmdistc7504.uk.msft.net [195.66.224.140]
  5    32 ms    30 ms    30 ms  be-7-0.ibr02.dub30.network.microsoft.com [104.44.4.144]
  6    *        *        *    Request timed out.
  7    29 ms    29 ms    28 ms  ae12-0.db3-96c-1a.ntwk.msn.net [204.152.141.85]
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    28 ms    28 ms    28 ms  origin.du122w.dub122.mail.live.com [157.55.235.51]
Trace complete.
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: hotmail.com not loading on our pc's or ipads etc

The ping shows that name resolution is OK and you have connectivity.  What error are you seeing?  
BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

Re: hotmail.com not loading on our pc's or ipads etc

I am just seeing a white screen and the tab in internet explorer just says "waiting for Hotmail.com"
VileReynard
Seasoned Pro
Posts: 10,798
Thanks: 241
Fixes: 10
Registered: 01-09-2007

Re: hotmail.com not loading on our pc's or ipads etc

It took me to a spam site advertising Microsoft Outlook.