help setting up dlink dir 655

[#1]

I am trying to change my router to the dlink dir 655 and was wondering if anyone can help me get it up and running. I just carnt seem to get it to connect, can some give me a guide? Im on the fibre unlimited package. thanks

[#2]

Hi, Basically, with the dir655 connected via its Ethernet port to the BT Modem, you need to set the Internet connection type to PPPoE and enter your PlusNet Username/password. http://www.plus.net/support/broadband/hardware/broadband-connection-settings.shtml
See page 20 of the dir 655 manual ( http://static.highspeedbackbone.net/pdf/D-link-DIR-655-Manual.pdf ) for details of how to setup a PPPoE connection.
Select Dynamic for the Address mode and Always On for the reconnection mode.
Hope that helps

[#3]

just tried exactly whats it says in the manual and still no luck. I think its to do with the username/password. I am using the username supplied ie my username- username@plusdsl.net and the password I logged on to here with.

[#4]

The username is correct but it's the password you use to login to the PlusNet member centre https://portal.plus.net/index_nlp.html

[#5]

that's the one im using. But still no luck. here whats Im doing:
connecting modem to router then router to laptop via Ethernet.
iv tried: manual setup
PPPoE
dynamic ip and static ip.
entered ip address on static.
username-
password
always on
iv tried typing in dns server
do you need to clone mac address or leave it, iv tried both.

[#6]

I assume you've got the dir655 connected via its Internet port to the modem ?
You could try connecting the laptop directly to the modem and making a direct pppoe connection just to test the login details.
See here for Xp http://community.plus.net/library/broadband/fibre-help-setting-up-a-pppoe-dialler-for-windows-xp/ or here for vista/w7 http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...

[#7]

yes this works. so im guessing there is a problem/ conflict with the router.

[#8]

That's strange, pppoe is the most common way for a router to connect to a modem. For the dir655 to not work in that mode would be very odd!!!

[#9]

Hi, I remembered some while ago seeing a couple of posts on the forum about a router taking a long time to establish a PPPoE session. For information this is one here http://community.plus.net/forum/index.php/topic,108770.0.html , in this case it was an ASUS N66U but I wonder whether your Dlink may have a similar problem.
Have you tried leaving it for a while and seeing if it eventually connects, either that or does it have a log you could look at for any errors like those in that thread ?
Edit: if does look like the dir655 has a half decent logging capability ( manual page 59 ) , make sure all the options are checked and then restart it and see if there are any pppoe logs that might give us an indication of what's wrong.