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firmware upgrade for 582n

geek1981
Newbie
Posts: 9
Registered: 27-01-2014

firmware upgrade for 582n

Hi
I'm a new plusnet ADSL2+ customer , everything working fine on my TG582n other than Sky Ondemand service from Sky box. I read it is a firmware issue with my version (8.4.4.J) Could you please update the firmware on my router remotely to 10.2.2.B?
Below are details:

Product Name: TG582n
Software Release: 8.4.4.J
Software Variant: BW
Boot Loader Version: 1.0.5
Product Code: 3684778B
Board Name: DANT-T
thanks! 
8 REPLIES
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: firmware upgrade for 582n

You can manually upgrade the firmware
http://products.plus-payh.co.uk/firmware/
geek1981
Newbie
Posts: 9
Registered: 27-01-2014

Re: firmware upgrade for 582n

On the download link latest firmware available for 582n with USB port is 8.4.4.J.
Community Veteran
Posts: 5,059
Thanks: 426
Fixes: 16
Registered: 10-06-2010

Re: firmware upgrade for 582n

Unusual to have a model with a USB port supplied for ADSL. It was said in the 10.2.5.2 announcement thread that the 10.2.5.2 FTTC firmware can be re-configured for use on ADSL (at that time, the 10.2.5.2 firmware was offered for testing, later it was accepted).
geek1981
Newbie
Posts: 9
Registered: 27-01-2014

Re: firmware upgrade for 582n

Quote
It was said in the 10.2.5.2 announcement thread that the 10.2.5.2 FTTC firmware can be re-configured for use on ADSL (at that time, the 10.2.5.2 firmware was offered for testing, later it was accepted).

Thanks! Can someone from plusnet could confirm that and provide configuration instructionsOr do it remotely for me?  Smiley
geek1981
Newbie
Posts: 9
Registered: 27-01-2014

Re: firmware upgrade for 582n

No one?  Sad
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: firmware upgrade for 582n

Sorry for the delayed response.
I'll grab Ben tomorrow to see if he can get a firmware update pushed out for you.
The tool on http://products.plus-payh.co.uk/firmware/ is pretty easy to use if you fancied trying it yourself?
Chris Pettitt
Cloud Environments Engineer
geek1981
Newbie
Posts: 9
Registered: 27-01-2014

Re: firmware upgrade for 582n

But that link says latest firmware available for 582n with USB port is 8.4.4.J. Can you confirm there is a 10.x firmware for TG582n with USB port on ADSL?
thanks
andy265
Grafter
Posts: 78
Registered: 30-08-2012

Re: firmware upgrade for 582n

Quote from: ejs
the 10.2.5.2 FTTC firmware can be re-configured for use on ADSL

I can confirm that, I have one with a USB port on ADSL. The first page of the setup wizard in the web interface asks if you have ADSL or FTTC, you just choose ADSL and continue though the wizard.