fibre unlimited speeds slow...heavy streaming
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fibre unlimited speeds slow...heavy streaming
03-10-2013 5:51 PM
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I do stream, Skype, and download A LOT (perks of cutting the cord I guess) but this shouldn't be an issue since I have the unlimited plan, right? Am I somehow getting the wrong traffic management profile? Not really sure what the issue is. I logged into my account and it shows that my current line speed is 76Mb; however no estimated current line speed is provided. Can one of the staff, such as Matt, please advise? It's a bit frustrating to keep having Netflix disconnections, and horrible quality Skype calls for work.
Thanks!
Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 10:34 AM
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I've taken a look over your connection and can see no issues, your account is also configured correctly for your product and speed.
Are you connecting over a wired or wireless connection?
I'd also suggest trying a PPPoE connection.
Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 10:41 AM
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Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 10:43 AM
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Your router is currently syncing at 78.1Mb/s.
The guide for the MAC PPPoE connection can be found at the bottom of the page from the link I've provided.
Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 11:03 AM
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Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 11:11 AM
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Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 3:48 PM
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Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 5:07 PM
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Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 5:34 PM
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If not, it would be worth running through our faults trouble shooter - http://faults.plus.net
Re: fibre unlimited speeds slow...heavy streaming
04-10-2013 10:00 PM
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Re: fibre unlimited speeds slow...heavy streaming
07-10-2013 10:16 AM
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