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fibre speed and ping dropped

paulg123
Grafter
Posts: 116
Registered: 14-08-2010

fibre speed and ping dropped

hi all i recently had to turn my bt router and plusnet router at the mains the other day as my tv was playing up and i just been doing some speedtests just now my results have got poorer since that power down, iused to get 6 ping on speedtest.net solid all the time and its doubled to 13.-14 and my download speed was at 65mb solid again all the time but now the test starts off at 55ish and drops slowly until test ends and i get 30 odd to 40 odd mb
05/02/2013 19:18 GMT 62.95 17.93 7 London 0
05/02/2013 19:20 GMT 62.93 18.13 6 London 0
05/07/2013 11:08 GMT 62.83 17.84 9 Sheffield 150
05/07/2013 11:10 GMT 62.93 17.97 7 London 0
05/08/2013 09:47 GMT 63.03 18.12 7 London 0
05/08/2013 12:56 GMT 62.98 18.14 7 London 0
05/09/2013 23:09 GMT 60.21 18.19 6 London 0
05/09/2013 23:10 GMT 62.88 18.15 6 London 0
05/09/2013 23:42 GMT 62.9 17.79 9 Sheffield 150
5/13/2013 9:59 AM GMT 62.88 18.05 10 London 0
5/13/2013 10:00 AM GMT 62.89 16.32 16 London 0
5/13/2013 10:04 AM GMT 62.8 18.1 6 London 0
5/14/2013 12:36 PM GMT 65.56 18.15 8 London 0
5/14/2013 12:49 PM GMT 65.46 18.07 6 London 0
5/14/2013 1:26 PM GMT 64.88 18.05 6 London 0
5/14/2013 3:53 PM GMT 64.16 18.18 6 London 0
5/20/2013 10:26 AM GMT 65.25 18.01 8 London 0
5/20/2013 11:59 AM GMT 65.56 18.09 7 London 0
06/04/2013 11:38 GMT 65.55 18.68 21 Douglas 250
06/04/2013 11:40 GMT 65.57 18.2 6 London 0
06/04/2013 17:27 GMT 65.29 17.07 13 Manchester 150
6/17/2013 4:42 PM GMT 64.35 18.09 7 London 0
6/18/2013 12:44 AM GMT 65.31 17.96 12 London 0
6/18/2013 12:45 AM GMT 65.24 13.49 15 Norwich 100
6/18/2013 12:46 AM GMT 65.25 18.11 7 London 0
6/24/2013 1:25 AM GMT 65.41 18.09 6 London 0
6/24/2013 12:55 PM GMT 70.25 17.98 6 London 0
6/25/2013 2:48 PM GMT 65.29 18.08 7 London 0
6/30/2013 6:21 PM GMT 65.39 18.07 6 London 0
07/01/2013 12:58 GMT 65.26 18.18 6 London 0
07/02/2013 12:10 GMT 65.27 18.17 6 London 0
07/08/2013 17:50 GMT 62.63 17.85 8 London 0
07/09/2013 19:05 GMT 62.83 17.88 5 London 0
7/14/2013 7:28 PM GMT 28.41 16.86 13 London 0
7/14/2013 7:29 PM GMT 34.56 16.1 14 London 0
7/14/2013 7:30 PM GMT 30.74 17.31 14 London 0
7/14/2013 7:34 PM GMT 48.87 17.15 14 London 0
7/14/2013 7:45 PM GMT 56.07 16.65 14 London 0

5 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: fibre speed and ping dropped

Hi there,
It seems interleaving has been turned on when you last had a resync, this is due to the DLM seeing fir and not something we can just turn off.
It may be worth trying another reboot of yourmodem(preferably in daylight hours) as is just seems that you've synced at a lower rate than normal.
paulg123
Grafter
Posts: 116
Registered: 14-08-2010

Re: fibre speed and ping dropped

thanks for reply chris i reset the bt modem as the bt instructions mentioned on their site by holding down the reset button for 5 seconds and now my profile has dropped to 58mb :-/ and still getting the interleaving type pings of 13-14 and 56mb download speed.
why has this happened just because i turned the power off at the mains? i had been connected non stop since fibre has been installed,so if there was a thurnderstorm and powercut would everyone on fibre suffer after with an interleaved and slower download speed?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: fibre speed and ping dropped

When you reboot your modem it depends on the conditions outside, at the cab and so on as to what sync speed you will get.
It would be worth leaving your connection alone for a few days to see if it picks itself backup instead of us trying to force the issue and trigger the DLM to reduce things further.
paulg123
Grafter
Posts: 116
Registered: 14-08-2010

Re: fibre speed and ping dropped

OK no problem Chris I'll give it till Monday and see what its like then, is it possible that the DLM will take the interleaving back off? Missing my 6-7 ping for gaming :-/
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: fibre speed and ping dropped

It can certainly turn it back off, the more stable your connection is the better chance you have of it happening.