fibre installation
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fibre installation
27-09-2014 1:01 PM
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my main phone socket is in the living room. my router is upstairs in the back bedroom. At the moment I run a extension cable from the main socket through the ceiling and into the bedroom where I plug in my router. My question is how will the bt engineer install the new equipment. Will he run the cable the same way or will he take it out the wall outside the house and up to the router or will he try and run it the same way it is now...what I am asking is will he make it so the cable is not running up the stair under carpets or round door frames etc etc...I don't want a mess making in the house as the wife will go mental.
Re: fibre installation
27-09-2014 1:06 PM
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Did you order a data extension? If not then the BT modem will be installed at the master socket.
If you did, then having that routed out side might be a matter of talking very nicely to the installation engineer.
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Re: fibre installation
27-09-2014 1:37 PM
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Re: fibre installation
27-09-2014 1:44 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: fibre installation
27-09-2014 2:45 PM
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thanks.
Re: fibre installation
27-09-2014 2:54 PM
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I would try to suggest that relocating the master socket to up stairs (re-route the drop wire) would be far much easier for the BT engineer / subcontractor than having to go to the trouble of installing the data extension.
...leaving you to sort out the internal,wiring as you see fit.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: fibre installation
27-09-2014 3:13 PM
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