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fibre install question

edgeways
Grafter
Posts: 128
Registered: 12-10-2007

fibre install question

A question for anyone who has had a recent fibre install.
I have a booked engineer visit for fibre upgrade, but have still got an old BT L J U type phone socket and not a modern NTE5.
Do Open reach  automatically fit a new NTE 5 for the fibre front plate or do we need to make a specific request for the NTE5 ?
Advice from anyone with similar experience appreciated.
Mike (edgeways)
3 REPLIES
FoolishlyWise
Grafter
Posts: 256
Thanks: 3
Registered: 16-02-2010

Re: fibre install question

Haven't had a recent fibre install but have worked with openreach for work experience a few months back.
Yeah, they take off the old LJU and fit on a new NTE5 as standard. Vans usually have quite a few as spares in them.
Not relevant here but engineer I was working with thought it'd be more efficient if the old style NTE5's (ones with the T logo or BT piper) were replaced with the new Openreach ones too, to avoid faults coming from the faceplate later on.
Hope that helps.
edgeways
Grafter
Posts: 128
Registered: 12-10-2007

Re: fibre install question

Thanks, meh.
That is what I was hoping to hear.
Regards.
edgeways
Plusnet Help Team
Plusnet Help Team
Posts: 13,319
Thanks: 221
Fixes: 65
Registered: 27-04-2007

Re: fibre install question

Hope the install goes to plan, do let me know if you have any questions or concerns.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team