fibre broadband installed today
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fibre broadband installed today
04-06-2014 3:00 PM
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can any one explain
when I go to the http://www.speedtest.btwholesale.com page
further tests no come up with error message if I enter our phone number to postcode and house number
. Best Effort Test:
Download Speed : 9.49 Mbps
2. Upstream Test:
Upload Speed : 4.92 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
any reason why I get this message the guy who cable left my old asdl cable in has it said it was fine had I already add the new socket
conrad
Re: fibre broadband installed today
04-06-2014 3:52 PM
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Can you re-start your router please to ensure that everything has updated correctly? Once it's been re-started can you run the speed tester again please?
Re: fibre broadband installed today
04-06-2014 4:27 PM
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I have restarted the openreach modem put made no difference I am using the same router what was plus into the old asdl not the supplied one my you I am using the asus rt n66u which is suitable and work fine on asdl far better then the routers you supply
do I have to leave it a day or so to appear I have tried the phone number here also the postcode and house number not got the id code you can also use
any idea what it is
conrad
Re: fibre broadband installed today
04-06-2014 4:47 PM
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Your connection rate between your Modem and Fibre Cabinet looks absolutely fine and your speed profiles are all matching up. My advice would be to leave your setup as it is and try to avoid restarting your equipment where possible. Please ensure that any speed tests are run with an Ethernet Cable connected.
Re: fibre broadband installed today
04-06-2014 4:57 PM
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chris
that is fine thanks
any reason why the bt further test no longer works it work fine on asdl
conrad
Re: fibre broadband installed today
04-06-2014 5:08 PM
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Re: fibre broadband installed today
04-06-2014 7:31 PM
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this is the test from the laptop plug direct into router
1 Best Effort Test:
Download Speed : 22.73 Mbps
2. Upstream Test:
Upload Speed : 2.75 Mbps
on lan any reason why upload is so slow i have unplug all other network cards
not the test on wireless
1. Best Effort Test:
Download Speed : 22.5 Mbps
2. Upstream Test:
Upload Speed : 2.65 Mbps
has you can see the speed is about the same so does it need to settle to get the upload speed better even the download speed is less then you said i should get
conrad
Re: fibre broadband installed today
05-06-2014 9:39 AM
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Your estimate is 29Mb down and 6Mb up. Your current line stats are as follows:
Downstream Speed: 23.9 Mbps
Upstream Speed: 3.2 Mbps
As your line is relatively new and hasn't been running for very long, it's difficult to say yet whether or not you're likely to see an improvement. Give your line a few more days and see how things get on.
Re: fibre broadband installed today
05-06-2014 12:32 PM
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chris
that is fine m8 I give it a week to see how it works then
conrad
Re: fibre broadband installed today
08-06-2014 8:46 PM
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any reason my
ip profile is only 21.04mb
here is the last test
Download speedachieved during the test was - 20.28 Mbps
For your connection, the acceptable range of speedsis 14.73 Mbps-21.04 Mbps .
Additional Information:
IP Profile for your line is - 21.04 Mbps
which is the max you should get if ip profile is only 21mb
conrad
Re: fibre broadband installed today
09-06-2014 10:44 AM
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The DP length (between your the first telephone pole from the Fibre Cabinet to your property) is approximately 2297 meters. This equates to a DP length in total of 2.2K which is very long for a Fibre circuit.
http://www.increasebroadbandspeed.co.uk/2013/chart-bt-fttc-vdsl2-speed-against-distance
If you look at the above link you'll see how FTTC speeds dip quite considerably after a certain length. This happens due to the high frequencies used on FTTC. FTTC was really only designed for the shorter lines, however, in rural areas, even long lines such as this one provide a much better service than that of ADSL.
If you'd like your line investigating further, you can raise a fault at http://faults.plus.net but I'm not sure you're going to much more out of it. The estimates are a bit higher than what you're realistically going to get, but that's why it's only an estimate and not a guarantee.
Re: fibre broadband installed today
09-06-2014 1:58 PM
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chris
it is fine for now
I know the chap who did the fibre install said the box which was fibre was quite a long way from our estate which surprised us has were the fibre box for our estate the is now houses there at all has it is next to a park
with that list it says 14mb m8 I got 10mb on old asdl
if it drops any lower I raise a ticket
has it does not drop does it so happy for now
conrad
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