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extreme slowness tonight

br0phy
Newbie
Posts: 5
Registered: 12-01-2015

extreme slowness tonight

suffering with a rediculously slow 0.75mbps tonight on a normally solid 5 - 6mbps connection.. what gives?
<a href="http://www.speedtest.net/my-result/4934464402"><img src="http://www.speedtest.net/result/4934464402.png" /></a>
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: extreme slowness tonight

There's nothing obvious I can see.
Are you on wired/wireless?
Are you using the connection whilst performing that test (uploading or downloading in the background?)
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
VictoriaIceni
Grafter
Posts: 56
Thanks: 5
Registered: 29-01-2011

Re: extreme slowness tonight

Exact same problem here. Not using anything else or affecting things in any way, and this morning I was getting my regular 8-14Mb(sometimes 18Mb if I'm lucky) and on wireless. This is too slow to do much at all and certainly not catch up with some TV.
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: extreme slowness tonight

What kind of speeds do you get on a wired connection? We need to try and see whether the issue is the wireless, or the line.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
NorthRiding
Grafter
Posts: 59
Registered: 07-04-2010

Re: extreme slowness tonight

Mine is the same too, has been very slow and yesterday and again today Tues 29th, this morning and now after lunch,, it is abysmal.
Was ok on the 17th Dec  and before that although it did slow down somewhat during the early evening (although I could still stream/surf t'internet etc.
Thinkbroadband speed test (over wifi) Thur 17/12/15 at 1852 12.58 Mbps 14.88 Mbps 1.08 Mbps 84.51.148.62 Plusnet
                                                                     Thu 17/12/15  at   18:51 12.04 Mbps 13.38 Mbps 1.08 Mbps 84.51.148.62  Plusnet
and before then it was all ok, have rebooted the router (and my pc) but since has been very poor,
Down TBB Down HTTPx6 Upstream IP Address ISP
Tue 29/12/15 14:17 0.50 Mbps 0.52 Mbps 1.01 Mbps 80.189.24.15 Plusnet with download even as low as 029
Not sure what all these figures mean but basically, it is now very, very poor and sometimes, the internet is not there at all.
Disappointed.
Strange Further info............................
Have just looked at my account on Plusnet and I see the following:-
Telephone number:
    01386******
Phone exchange:
    PERSHORE
Estimated line speed:
    15Mb (This may vary between 13Mb and 16.5Mb) - Checked on 2015-12-17 19:25:30
Current line speed:
    18.5 Mb
Since it was "checked", the speeds I have recorded have all been very low ie the highest has been 2 or 3Mbps.
What is the check and who does this check please? Was it something I did or was it Plusnet who checks this every so often?Huh