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extension kit

sosen
Dabbler
Posts: 15
Registered: 22-01-2013

extension kit

hi. just have got by mail my router. but there is no extension kit which was asked for during ordering process..
is it just normal ethernet cable you can buy cheap anywhere or something special and i need to keep asking for it quickly before engineer come?.. activation date set up on this friday, so in 3 days..
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,787
Thanks: 108
Fixes: 33
Registered: 27-04-2007

Re: extension kit

Hi there,
To clarify the extension kit is more of an option for the engineer to install for you so don't worry we've not missed sending you something by mistake. All it means is an option to have the data socket up to 30 metres away from the new master socket.
Hope it all goes to plan on the day!
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team