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engineer visits

ventraz86
Newbie
Posts: 1
Registered: 23-08-2013

engineer visits

Hi my engineer was due today between 1-6 and they have not turned up very disappointed could you please tell me why this has happened? Undecided
2 REPLIES
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: 21-07-2010

Re: engineer visits

Hey,
Sorry to hear about that. Your best option (if you haven't already) would be to phone up the existing faults team on the regular number. The system should pick up that you have a fault and put you in the right place.
Cheers,
Matt
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: engineer visits

Hi ventraz86,
I've just popped you response on your Support Ticket that you've raised with us.
Chris Pettitt
Cloud Environments Engineer