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email link problem

valart
Grafter
Posts: 418
Thanks: 1
Registered: ‎09-10-2007

email link problem

When I receive some emails telling to click the link it does not respond to the click,can anyone help me.
5 REPLIES 5
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: email link problem

Not sure if this is the right place for this question but a mod will move it if not.
What is your mail server and browser?
valart
Grafter
Posts: 418
Thanks: 1
Registered: ‎09-10-2007

Re: email link problem

My mail server is Outlook 6 and browser Opera
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: email link problem

I assume you mean Outlook Express 6 and if so it will be the security settings as follows
Open Outlook Express 6.0.
Click Tools, Options, Security tab.
Uncheck:
"Do not allow attachments to be saved or opened that could potentially be a virus".
Uncheck:
"Block images and other external content in HTML email"
Click Apply
Click OK.
valart
Grafter
Posts: 418
Thanks: 1
Registered: ‎09-10-2007

Re: email link problem

Sorry did the unchecking in security tab did not work
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: email link problem

I use Firefox and Thunderbird and had a similar problem recently.  Got in touch with Mozilla and they solved it for me.  Turned out that TB had 'forgotten' that FF was my default browser and needed a kick to remind it.  I reset FF as my default and I then could open it from links in TB emails. Worked a treat Smiley