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email just went funny again

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

email just went funny again

This error - see picture - also trying to send an email from another machine failed.
In both cases a retry fixed it
8 REPLIES 8
bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: email just went funny again

I've just had similar (10:12:06) but checking my router logs it looks like my PPP session went down briefly (times are in UMT and not BST by the way) -
Jun 19 09:11:35	PPP CHAP Chap receive success : authentication ok
Jun 19 09:11:34 PPP CHAP Receive challenge (rhost = THN-AG2)
Jun 19 09:11:34 PPP CHAP Receive challenge (rhost = ESR3.Sheffield3)
Jun 19 09:11:19 FIREWALL event (1 of 2): created rules
Jun 19 09:11:18 PPP link down (Internet) [80.229.xxx.xxx]

Why that happened I don't know but I have my suspicions so I'm going to check a few things out...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: email just went funny again

Nothing showing on my router log
James
Grafter
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Registered: ‎04-04-2007

Re: email just went funny again

Hmm.  I can't telnet to it either.
... helps if I use port 110 instead of 25!
Seems to be working fine from here (home).
bobpullen
Community Gaffer
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Re: email just went funny again

Quote from: Oldjim
Nothing showing on my router log

Yeah, taken a look at your account Jim and it doesn't seem to be the same thing that's affected you.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

ChrisL
Rising Star
Posts: 760
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Registered: ‎13-12-2007

Re: email just went funny again

I'm getting regular, but intermittent, time-out errors connecting to one of my mailboxes. It's been happening for two days at least.  Not the end of the world, though it is getting annoying.
Chris
edit:  I've just seen the other thread on email errors -- this might belong there?Huh
edit2: thanks for the move!
bobpullen
Community Gaffer
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Re: email just went funny again

We recently identified a mail collection problem that was being caused by an issue affecting the communication between our two main sites here in Sheffield. This specifically affected mail authentication but I'm wondering whether or not it was responsible for the sporadic time-outs that have been reporting of late too?
The problem has now been fixed so I'd be interested to know whether or not we get many more reports of this over the coming weeks?
http://community.plus.net/forum/index.php/topic,77152.0.html
http://community.plus.net/forum/index.php/topic,76809.0.html
http://community.plus.net/forum/index.php/topic,76526.0.html

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: email just went funny again

When was it fixed Bob as I saw a couple this morning
MauriceC
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Registered: ‎10-04-2007

Re: email just went funny again

Thanks for the update Bob. 
Intermittent failure of email connections has become one of life's features recently.  So frequent that it ain't worth reporting if it succeeds on a retry (or 2?).  I'll keep an eye on things over the next week or so and report if things have improved Cheesy
M

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