email forwarding from domain host UK2.net not working with Plusnet

[#1]

It's difficult to know whether a lack of any reply indicates that staff are very busy or that there is a reluctance to wash dirty linen in public.

[#2]

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Now that this problem appears to have been solved, I was wondering whether we might have a breakdown of what happened, why it happened and what was done to resolve the issue?

AFAIK this is all covered in the service status posts that Bob kept updating. We have given the information on what happened from our point of view and how it was resolved, unfortunately I can't comment on the UK2.net side of things.