dsl not connected and speed issues

[#1]

OK
Can you go back to test socket and see what the results are

[#2]

This is the results from the test socket
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,744
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 18.0 / 31.0
SN Margin (Up/Down) [dB]: 22.0 / 16.5

[#3]

That is very helpful - your internal wiring is messing things up - note the increase on sync speed.
One thing ITSME didn't say is that you should go round all the other sockets in the house and disconnect wires 3 and 4 so that only 2 and 5 are connected.
Once that is done you can try connecting to the master socket again but frankly I don't hold out much hope unless you spot a duff wire connection.
If after doing all this and there is no better result then the only thing I can suggest is that somehow your internal wiring has developed a fault and will need fixing although the filtered faceplate I mentioned above may help considerably.
In my case what I did was to disconnect all the internal wiring from the master socket and go all DECT with the base station plugged into the faceplate filter at the master socket.

[#4]

Thanks for your help JIm, i have disconnect the 2 wires from the other sockets and i have plugged my modem back into the main socket.....this is the results
MAIN SOCKET
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,904
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 19.0 / 33.0
SN Margin (Up/Down) [dB]: 22.0 / 13.5
TEST SOCKET
Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,224
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 18.0 / 31.0
SN Margin (Up/Down) [dB]: 23.0 / 14.0

[#5]

The thing i am confused about is how come when i 1st joined plusnet i was shown as getting 3.5 - 4 + mb on speedtest and various other broadband speed testers, for the last couple of days i am barely getting over 1mb..is my connection speed getting strangled on purpose ?
Today

April

[#6]

I am surprised that nobody has said that the Speedtest.net results are very unreliable and that we recommend http://www.mybroadbandspeed.co.uk/

[#7]

Much better, not perfect but much better.
Regarding your transfer from AOL to Plusnet I am guessing but you were possibly on LLU (local loop unbundled) with AOL. With that they don't have this stupid IPprofile system so whatever your sync speed is that is what you would get.
The reason you are getting lousy speeds is that due to a low sync event your IP profile dropped to1250kbps and it takes up to 3 days to recover providing there are no low sync events. As you have been seeing a sync as low as 2112kbps today your IP profile will still be down at 1750kbps I think when it changes.
Now the line is connecting at 3,900 kbps that will give an IP profile of 3,000kbps providing it holds sync for 3 days approx.
You should now leave your router on and check the stats each day - an update here would be useful.
Now - why is your speed lower than it used to be.
This is because your default noise margin has been increased to 15dB due to the line stability problems you have been seeing. Once things have settled down and if the line is totally stable it should drop automatically after a few weeks. This is all controlled at the exchange by the BT automated systems.
However there is still a difference between the test socket and the master socket so I would definitely recommend fitting a filtered faceplate from ADSLNation as i recommended earlier. This will definitely isolate your internal wiring from the broadband connection.
One other thing if you want to push you sync speed a bit higher you could resync during the day (the noise on the line always increases after dark).

[#8]

Thanks Pierre_Pierre i will use this one in the future....Cheers Colin

Thanks Jim, Will order a new filtered faceplate and will also leave my router switched on and i will monitor my stats and report them on here. Thanks for all your help and your patience in this matter......Regards Colin

[#9]

Nice work everyone
Great to see (as ever) the Community members all getting together and helping themselves.

[#10]

Thanks to the help of you guys my speed seems to be improving, here is my latest stats for today....Regards Colin

DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,872
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 18.0 / 33.0
SN Margin (Up/Down) [dB]: 22.0 / 15.5

[#11]

Here we go again, im getting really annoyed and really pi***** off i joined plusnet, getting DSL IS DOWN and my speed is that slow its like the bad old days of dial up 

DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,208
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 20.0 / 35.0
SN Margin (Up/Down) [dB]: 14.0 / 14.5

[#12]

sorry duplicated message

[#13]

The SNR margin on your connection doesn't look great, although even so, it shouldn't be giving speeds that poor.
Your BT profile is also fine, so that's not causing the poor speeds either.
Are you getting speeds like that consistently?

[#14]

Hi James, No its not consistent poor speed, went up to over 3mb yesterday but when i got up from nights today it was snails pace again..actually this is as bad as its ever been, this is my stats at the moment
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,128
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 19.0 / 33.0
SN Margin (Up/Down) [dB]: 22.0 / 15.0

[#15]

Any help would be appreciated as i am totally fed up with this speed issue at the moment.......regards Colin
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,224
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 19.0 / 33.0
SN Margin (Up/Down) [dB]: 22.0 / 15.0