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dropping connections and speed

HammyHamster
Newbie
Posts: 8
Registered: 19-11-2012

dropping connections and speed

Hi,
Can someone check our line? Over the last 2/3 weeks we keep getting disconnected and suffer slow speeds...like this evening at 11.30pm. Its working now but its a recurring fault which renders the internet unusable on a regular basis regardless of time of day/night  Undecided
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,776
Thanks: 108
Fixes: 32
Registered: 27-04-2007

Re: dropping connections and speed

Hi there,
Sorry to hear about the issue, I can also see that your line is randomly having periods of instability and that seems to have caused the drop in speeds. I've run a few tests but can't see any obvious causes for the issue so I'm going to advise raising a fault: http://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team