dropbox / Onedrive / GDrive uploads make the web browsing stagnant
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dropbox / Onedrive / GDrive uploads make the web browsing stagnant
19-09-2015 11:40 PM
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I am new to Plusnet.
I switched from O2 / Sky which I have used since 2011 because I wanted to support a smaller and local company.
however I have been very dissapointed from day one.
the first problem was the time taken for the switch (nearly a month) which they somehow forgotten or did not notice my application.
the second which I am facing now, is the uploads problem.
I am an avid user of Dropbox/ Onedrive/ GDrive and I upload files on hourly and daily basis.
during the uploads, web browsing becomes stagnant, hence, nobody in the household could access the internet even from my computer.
I have to turn off auto uploads everytime this happens.
has anyone experienced this problem before?
and how to solve this?
I have tried some advises they gave.
1. connect to the main cable (the one hidden which you have to unscrew)
2. and use ADSL cable.
I havent try to connect my previous O2 router since I could not configure.
the O2 router requests an static IP address, subnet mask and default gateway which I am clueless about.
thanks in advance for any advises.
Re: dropbox / Onedrive / GDrive uploads make the web browsing stagnant
20-09-2015 8:14 AM
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If you go into Settings / Preferences in both of them you can limit the bandwidth usage for uploads which will give more back to other uses but will obviously slow down the time it takes to upload.
Seems to work fine.
Re: dropbox / Onedrive / GDrive uploads make the web browsing stagnant
20-09-2015 8:55 AM
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Re: dropbox / Onedrive / GDrive uploads make the web browsing stagnant
20-09-2015 12:56 PM
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A warm welcome to the forums. A full set of stats as described in the speed issues thread would be useful please. It would be wise to confirm that your basic stats / configuration are correct. I would first want to confirm that you are on a 21CN service and that your US is not capped. LLU operators such as O2 are able to offer ADSL2/ADSL2+ services in some places where BTw only offer 20CN services (ADSL-1). The latter does not have the US potential of ADSL2/2+.
Are all your devices working over WiFi/ If yes, this could be a local WiFi issue. Which router are you using?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: dropbox / Onedrive / GDrive uploads make the web browsing stagnant
20-09-2015 1:09 PM
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https://community.plus.net/forum/index.php/topic,142437.msg1257181.html#msg1257181
https://community.plus.net/forum/index.php/topic,143152.0.html
https://community.plus.net/forum/index.php/topic,143682.0.html
Not a lot can be done about it besides limiting the upload speed, or buying a different router. Plusnet don't appear to be interested in this problem.
Re: dropbox / Onedrive / GDrive uploads make the web browsing stagnant
20-09-2015 3:03 PM
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http://www.bufferbloat.net/projects/bloat/wiki/introduction
Plusnet can however get Sagem to release some firmware to do something about it. In the meantime, you'll need to limit the upload speed of your apps.
Re: dropbox / Onedrive / GDrive uploads make the web browsing stagnant
21-09-2015 12:03 PM
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