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download speed

Teds31
Grafter
Posts: 336
Registered: 06-08-2007

download speed

these are my download speeds from BT tester. should I be getting more. Ted

Download speedachieved during the test was - 4012 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6272 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 5533 Kbps
2. Upstream Test:  -provides background information.
Upload Speed
364 Kbps
 
0 Kbps 448 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 364 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbps
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,081
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: download speed

Hi Teds,
Can you drop me a private message with your account's username please and I'll check that for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Teds31
Grafter
Posts: 336
Registered: 06-08-2007

Re: download speed

Its nice that some one like Adam tries to help but as things go further along the chain help becomes a lot more difficult ,after a few tests they ask you to do the next thing is to warn you that if by some error on your part the fault lies within your home wireing or equipment then it will cost you and they mean a lot of money, well most people dont have the technical knowledge to be sure they have done all these things and not made some kind of error,or they just cant afford it  so like me they just say forget it I will manage with the present situation. Thanks anyway. Ted
Plusnet Help Team
Plusnet Help Team
Posts: 13,081
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: download speed

Teds,
Do let us know if there's any particular check's you've struggled with. We don't want to make any one feel like they're forced to complete checks that they don't feel able to do, which is why we provide as much guidance as we can, i.e test socket checks:
http://www.plus.net/support/broadband/bbfaults/master_socket_testing.shtml
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team