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do these figure support a SNR

crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

do these figure support a SNR

Can i get a SNR with these figures i believe i should be getting around 1Mbps more i am on a 21CN. my usual is around the 4.6 - 4.7Mbps
1. Best Effort Test: -provides background information.
Download  Speed
4.72 Mbps

0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 4.72 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.53 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.91 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.91Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operational Mode ADSL2+
Upstream 1064
Downstream 6272
SNR Margin(Upstream) 5.8
SNR Margin(Downstream) 5.3
Line Attenuation(Upstream) 32.8
Line Attenuation(Downstream) 53.5

Estimated line speed:
   There's no speed estimate currently held on your account.
Current line speed:
   5 Mb
Sorry if this is wrong but every little helps
Thanks
Robert
3 REPLIES
Community Veteran
Posts: 5,111
Thanks: 465
Fixes: 17
Registered: 10-06-2010

Re: do these figure support a SNR

Quote from: crobertbailey
...
IP Profile for your line is - 5.53 Mbps
...
Current line speed:
   5 Mb

You don't need a SNR reset, you need the Plusnet current line speed updated to match the BT profile.
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: do these figure support a SNR

Yes,
i don't see a need for an SNR reset either here but I've just increased the line profile to 5.5mb for you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

Re: do these figure support a SNR

Thanks all for the help with this, i don't really know enough about this but just thought i would ask as i thought my actual speed should be something like 82% of my downstream speed which is usually around the 6300 mark.
Thanks
Robert