disconnects when phone rings
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disconnects when phone rings
19-08-2012 9:28 PM
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been getting disconnections most days for months and getting fed up , just come back from holiday and i need it sorting . when the phone rings i get disconnected , now this could be my net gear router causing the problem so i will buy a new one asap to rule it out. i have changed the filter 3 times and gone through to the master socket and its still the same. i have to switch off the router at the plug and wait 10 seconds then switch it back on .
this is why i think its the router ... or could i be wrong???????? thanks
Re: disconnects when phone rings
19-08-2012 10:09 PM
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I doubt this is your router so don't waste money on a new one until you have run more tests.
Re: disconnects when phone rings
20-08-2012 10:11 AM
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am getting constant disconnections all day rebooting the router works but even that's becoming harder as i have to reboot it 3 or 4 times
i have tried the master socket and net gear lights are all lit showing no signs of problem WiFi also goes down. when it tries to connect it say no connection available
Re: disconnects when phone rings
20-08-2012 4:28 PM
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Re: disconnects when phone rings
20-08-2012 10:33 PM
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Re: disconnects when phone rings
20-08-2012 10:49 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: disconnects when phone rings
20-08-2012 10:51 PM
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Re: disconnects when phone rings
21-08-2012 9:01 AM
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Re: disconnects when phone rings
21-08-2012 9:09 AM
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Quote from: mac i got noise on the quite line test and complete lost of bt line on very rare occasions.
Report this to your telephone provider and whatever you do, dont mention nothing about broadband! (But first make sure your internal wiring is all in good condition)
Re: disconnects when phone rings
21-08-2012 11:09 AM
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Re: disconnects when phone rings
21-08-2012 11:15 PM
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Re: disconnects when phone rings
22-08-2012 12:12 PM
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been disconnected again plus net assist popped up and after rebooting modem and computer am connected..
Re: disconnects when phone rings
22-08-2012 12:13 PM
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If all is apparently well with your phone, I'd suggest heading over to http://faults.plus.net and raising a fault so we can get an engineer out for you.
Re: disconnects when phone rings
22-08-2012 12:16 PM
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Re: disconnects when phone rings
22-08-2012 3:06 PM
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The fault you raised has been closed, as at some-point when your were going through the diagnostic questions you have stated that your broadband is working.
If possible please re-raise the fault at http://faults.plus.net and we can get this looked into.
Chris
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