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disconnected my router a lot in first 10 days does it affect speed

crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

disconnected my router a lot in first 10 days does it affect speed

Hi as above i dissconnected my adsl router dozens of times in the first 2 weeks as i was having problems with my server port forwarding, so question is there anyway to check if i affected my speed by doing this or is the only way to request a SNR, reason for asking is when i was with O2 i used to get higher speed and i am sure when Plusnet was first connected my speed was higher.
Thanks
Robert
11 REPLIES
Community Veteran
Posts: 26,720
Thanks: 934
Fixes: 10
Registered: ‎10-04-2007

Re: disconnected my router a lot in first 10 days does it affect speed

If you post your full router stats including the attenuation, noise margin and sync speed along with the results of a BT diagnostic speed test we will be able to tell if your speed is being affected by the disconnects.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: disconnected my router a lot in first 10 days does it affect speed

Uptime: 0 days, 5:18:58
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 445 / 5,775
Data Transferred (Sent/Received) [MB/GB]: 127.68 / 2.16
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 31.5 / 52.5
SN Margin (Up/Down) [dB]: 24.2 / 4.2
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 248 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 852
HEC Errors (Up/Down): 0 / 1,139
BT test
Download speedachieved during the test was - 4.95 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.09 Mbps
Upload speed achieved during the test was - 0.34Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Community Veteran
Posts: 26,720
Thanks: 934
Fixes: 10
Registered: ‎10-04-2007

Re: disconnected my router a lot in first 10 days does it affect speed

That looks as if you have got away with it. You just need to check that https://portal.plus.net/my.html?action=data_transfer_speed says your current line speed is 5Mb.
One thing you could do is ask for your upload to be uncapped which will give you faster uploads.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: disconnected my router a lot in first 10 days does it affect speed

Current line speed:
    7.15 Mb
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: disconnected my router a lot in first 10 days does it affect speed

Looks like it's updated to 5Mb now, not sure there'd be much more you'd get on the download side but as Jelv says we can uncap your upload if you wish? It'd be complete in 24 hours and won't cost anything, and should improve your upload speeds to around 1Mb.
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: disconnected my router a lot in first 10 days does it affect speed

Thanks Matt every little bit helps
Robert
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: disconnected my router a lot in first 10 days does it affect speed

No worries - that's been placed for you and should complete tomorrow.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: disconnected my router a lot in first 10 days does it affect speed

Now ain't that strange  Roll eyes he's been connected for at least 2 weeks according to the OP but no update to the original preset Current LIne Speed had occurred by the 13th  Undecided
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: disconnected my router a lot in first 10 days does it affect speed

Thanks i have been connected for a couple of months now, at the start i connected at well over 5Mb\s and then dropped to around 4.2 Mb\s, i then found out that i was on 20CN and should have been on 21CN when this was updated last week my speed went up to around the 5Mb\s mark, but i wondered as my current line speed still shows over 7Mb\s.
So the reason i asked the question was in the first couple of weeks i was having a lot of bother with my server and post forwarding and ip addresses so i was constantly unplugging the router and reconnecting without logging off first (have now found out that you should do this first), so just wondered if this had any effect on my speeds, as when i was with O2 a while back i used to get higher
Thanks
Robert
Just checked current line speed and it now states 5Mb\s
adie:quote
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: disconnected my router a lot in first 10 days does it affect speed

My remark was more a dig at the absence of  automated Delta reports from BT to Plusnet and lack of running of Plusnet scripts to update the Current Line Speed in line with the BT Profile. I, for example have just gone 12 days without an update being effected (20CN), only now having moaned to find I had a resync about 2130  which has dropped the profile again, which I suspect  was caused by an intrusive line test as my line is normally rock solid with very low errors.
Anyway as far as your line performance goes, as was commented earlier, you appear to have "got away with it". If you want to make changes, it's best to go off line by dropping your PPP session first as you've been advised before then powering down. It would be best to do all the changes off-line and only go back on-line when you have done or have no option but to test on-line.
The sync speed you are currently getting is quite good for your line attenuation.The Noise margin suggests you may have a bit of noise pick up on your line which will ultimately limit what you can get out of it. Errors don't seem to bad for a non-interleaved line.
But stats with a longer uptime would give a better idea.
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: disconnected my router a lot in first 10 days does it affect speed

Thanks for explaining that, but the reason for my last post was i was just attempting to explain why i posted in the first place.
Thanks
Robert